Principles and Scope

We want everyone who supports us, or who comes to us for support, to feel confident and comfortable with how we look after personal information.

This Privacy Policy explains how we collect, use and store personal information. Personal information means any information that could identify you.

The Mind in Mid Herts Privacy Policy may change so please remember to check back from time to time. This version was updated on 22 June 2024.

We would also request that if you feel this policy does not respond to all your questions or for more information, please request to see the following policies which also relate to privacy and confidentiality:

No.7 Communications and Social Media Policy
No. 8 Confidentiality and Data Protection Policy
No. 34 Information Governance Policy

Cookie Policy

We use cookies and similar technologies (also known as tags, pixels, beacons and floodlights) on our websites to:

  • Personalise content and digital ads
  • Offer social media features
  • Analyse traffic

This policy refers to both ‘cookies’ and ‘similar technologies’ as cookies.

You can accept all the cookies that we use by clicking on the ‘Accept all’ button on our cookie banner. If you’d rather decide what cookies are set, you can choose by clicking on ‘Manage cookies’ on our cookie banner.

You can opt out of all our cookies (except the strictly necessary ones) by clicking the ‘Reject all’ button on our cookie banner. You can also find out how to control and delete cookies in your browser. If you choose to refuse all cookies, our website might not work as well.

What are cookies? Cookies are small text files. Websites you visit will place cookies on your computer, phone or other devices.

They don’t store or collect information about you (like your name). But they’ll collect information related to:

  • The devices you use to access the internet
  • Your browser
  • Your browsing history

Cookies are widely used to make websites work better for visitors. And to give information to the owners of the site.

What are tags? We use tags to transfer data from our users to external sources like Facebook. We use them to track:

  • How you interact with our websites and digital adverts (for example, when you’ve downloaded content, clicked on an advert or viewed a video)
  • What pages you visit on our website
  • How long you spent on those pages
  • How you got to our website and when you left it

We use this information to monitor how well our digital adverts are doing.

How do we use cookies on our websites?

We use cookies on the websites to:

  • Help users navigate around the website
  • Work out whether the website is working well
  • Gather statistics on how our website is being used, which can help us to improve it
  • Personalise the service we offer by working out which areas of the website are most relevant to you

We also use cookies to make sure we keep your information confidential and secure as you move through secure or password-protected areas of our website.

Some of the cookies that we use are Session Cookies. These are deleted when you close your browser. Others stay on your browser or device until they expire or until you delete them from your browser history. These are known as Persistent Cookies.

All cookies have an owner. You can identify the owner by looking at the domain. The domain is the company or website name in the cookie.

Cookies can be first party. This means they’re owned by the website who set them. Or they can be third-party. This means they’re not owned by the website who set them. We use both first-party and third-party cookies on our websites.

If you haven’t given us permission to set cookies through the cookies banner, we can’t track your visit and how you got here.

If you visit our website using a different device or browser in the future, you’ll need to set your cookie preferences again.

Types of cookies we use

Below is a list of the main cookies we use on this website. The categories we use are based on the International Chamber of Commerce’s Guide for Cookie categorisation.

A cookie is a small piece of data (text file) that a website asks your browser to store on your device. It does this to remember information about you, such as your language preference or login information. Those cookies are set by us and called first-party cookies.

We also use third-party cookies – which are cookies from a different website domain – for our advertising and marketing. We use the cookies listed below.

Further details about the main suppliers that we use and links to their privacy information is provided below:

Managing cookies

You can control which cookies are set by clicking on ‘Cookie Settings’ on our cookies banner. You can amend your settings or withdraw your consent for cookies at any time by revisiting this policy and clicking on the ‘Manage my settings’ button below.

Manage my settings Cookie List

Click here to Manage my Cookies

A cookie is a small piece of data (text file) that a website – when visited by a user – asks your browser to store on your device to remember information about you, such as your language preference or login information. Those cookies are set by us and called first-party cookies. We also use third-party cookies – which are cookies from a domain different than the domain of the website you are visiting – for our advertising and marketing efforts. 

Our Funders